Senior Resource Management Specialist

3 weeks ago

Jaipur, Rajasthan, India Equiniti Full time

Management Level

Role: Senior Resource Management Specialist

Location: Offshore

Reporting to: Head of Resource Management & Capacity Planning

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India's strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

The Role

As a Senior Resource Management Specialist in Equiniti Retirement Solutions, you will play a vital role in optimising the allocation and utilisation of the company's most valuable resources – its human talent. Working with the wider Resource Management Team, you will be responsible for ensuring that our professionals are allocated efficiently to support project delivery and overall company success. This role requires a keen understanding of resource management in a professional services environment, excellent communication, and the ability to work collaboratively with multiple teams.

Key Responsibilities

  • Developing and maintaining resource management processes and procedures to ensure optimal resource allocation and utilisation.
  • Collaborating with project managers and department heads to gather resource requirements and create resource plans for ongoing and upcoming projects.
  • Monitoring resource utilisation and availability, and proactively identifying and addressing any resource constraints or bottlenecks.
  • Maintaining accurate and up-to-date records of resource allocations, availability, headcount, and utilisation.
  • Communicating with stakeholders to provide regular updates on resource allocation status and address any resource-related issues or concerns.
  • Producing and analysing resource utilisation data, presenting to leadership and advising on opportunities for optimisation and improvement.
  • Supporting the Head of Resource Management in developing and implementing strategies to improve resource efficiency and maximise resource utilisation.
  • Providing guidance and support to project teams on resource management best practices and procedures.
  • Maintaining accurate skills & certification information for resources and working with senior resource analysts to identify future skills gaps

Skills and Experience:

  • Minimum 2 years' experience in Resource Management in a professional services organisation.
  • Strong analytical and problem-solving skills, with the ability to learn quickly and adapt to new challenges.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Stakeholder Management, with the confidence to collaborate confidently with senior leadership.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Knowledge of resource management software and tools, as well as professional services automation (PSA) platforms.
  • Familiarity with project management methodologies commonly used in the professional services industry.
  • Strong organisational and time management abilities.
  • Attention to detail and a commitment to accuracy.
  • Knowledge of relevant industry regulations and compliance standards.
  • Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.

Package

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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