
Senior Business Systems Analyst
15 hours ago
Unlock seamless workplace collaboration with Atlassian products.
Join our innovative team to shape how colleagues connect and build great products.
We need an outgoing business systems analyst who can turn Atlassian products into a valuable asset—owning strategy, integrations, and adoption while delighting users every step of the way.
Key Responsibilities:
- Maintain product backlogs, prioritize work, and deliver value to employees through strategic roadmap ownership.
- Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions that drive business outcomes.
- Lead discovery workshops, rapid prototypes, and proof-of-concepts that unlock new ways of working.
- Integrate Jira and Confluence with SaaS tools using APIs, marketplace apps, and automations to automate end-to-end flows.
- Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
- Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
- Champion change management by crafting communication plans, delivering live training, and publishing self-service content that drives enthusiastic uptake.
- Define and audit permission models balancing collaboration, privacy, and compliance requirements.
- Upskill the Global Service Desk team to scale end-user support.
- Optimize performance by removing unused objects in Jira.
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