Key Player in Client Relationship Management

2 days ago

Nellore, Andhra Pradesh, India beBeeClientServicing Remote Work Freelance Full time ₹ 35,00,000 - ₹ 50,00,000
Key Role in Client Servicing Operations

You will play a pivotal part in ensuring the seamless management of ongoing projects. By supporting Account Managers and effectively communicating with clients, you will be essential to our success.

This position requires proficiency in both Japanese and English to handle client interactions and internal communications effortlessly.

  • Support Account Managers in managing ongoing projects.
  • Handle client queries in Japanese, translating and updating internal teams in English for seamless communication.
  • Build strong client relationships by understanding their needs and providing tailored service options.
  • Prepare service quotations and manage timely invoice submissions according to contracts.
  • Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
  • Identify and implement improvements in services, processes, and systems.
Essential Qualifications:
  • N1/N2 level Japanese certification, reflecting advanced language proficiency.
  • 1-2 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus.
  • Advanced skills in MS Office, especially in Word and Excel.
  • Strong communication and organizational abilities, ensuring clear and efficient client interactions.
  • Proven adaptability to changing business needs, maintaining effectiveness in dynamic environments.
Benefits:

As a contractor, you will join a remote-first organization embracing an accelerate from anywhere culture. You may be required to travel to our office based on business requirements or for company/team events.

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