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Career Development Specialist
1 month ago
Salary: Up to 6.5 LPA Gross
Experience: Minimum 1 year in Sales or Edtech sales experience is required.
Job Description:
The ideal candidate for this role is a proven sales performer adept in direct-to-consumer consultative sales. They are comfortable working with high-ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast. They have worked in a highly competitive sales environment and have been at the top 10 percentile of their team.
Key Responsibilities:
- Being a mentor and guide, who potential learners can look up to for career advice.
- Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
- Carrying weekly enrolment/revenue and collection targets.
- Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
Requirements:
- Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
- Hardworking Individuals with high dedication and extreme determination.
- Experience in EdTech sales would be an advantage.
- Rockstar sales performers with proven track records.
- Great listeners and trustworthy individuals who can bond with our potential learners.
- Individuals with the ability to approach any situation with patience and powerful empathy.
- Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
- Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
- Passion for always delivering the highest levels of customer service.
- Basic proficiency in MS Office Suite is required.
Deliverables/KPIs:
- Minimum of 100+ Dials every day with 40+ Connects.
- 2 hours of talk time on an average per day & 1 Video Session
- 2 enrolled students per week.
- Weekly revenue targets to be met consistently.