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Career Development Specialist

1 month ago


Mumbai, Maharashtra, India Ready2help Full time
Job Title: Academic Sales Consultant

Salary: Up to 6.5 LPA Gross

Experience: Minimum 1 year in Sales or Edtech sales experience is required.

Job Description:

The ideal candidate for this role is a proven sales performer adept in direct-to-consumer consultative sales. They are comfortable working with high-ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast. They have worked in a highly competitive sales environment and have been at the top 10 percentile of their team.

Key Responsibilities:

  • Being a mentor and guide, who potential learners can look up to for career advice.
  • Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
  • Carrying weekly enrolment/revenue and collection targets.
  • Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
  • Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
  • Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.

Requirements:

  • Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
  • Hardworking Individuals with high dedication and extreme determination.
  • Experience in EdTech sales would be an advantage.
  • Rockstar sales performers with proven track records.
  • Great listeners and trustworthy individuals who can bond with our potential learners.
  • Individuals with the ability to approach any situation with patience and powerful empathy.
  • Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
  • Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
  • Passion for always delivering the highest levels of customer service.
  • Basic proficiency in MS Office Suite is required.

Deliverables/KPIs:

  • Minimum of 100+ Dials every day with 40+ Connects.
  • 2 hours of talk time on an average per day & 1 Video Session
  • 2 enrolled students per week.
  • Weekly revenue targets to be met consistently.