Product Knowledge Specialist

3 days ago


Mohali, Punjab, India beBeeTrainer Full time ₹ 45,00,000 - ₹ 48,00,000

About the Job

The Process Trainer is a critical role that focuses on designing and delivering training programs for new hires, emphasizing product knowledge, soft skills, and process orientation.

Key responsibilities include:

  • Developing comprehensive training programs to ensure employees possess the necessary skills and knowledge.
  • Crafting high-quality training materials, including presentations, manuals, and online resources.
  • Conducting regular performance evaluations to identify areas of improvement for employees' skill development.
  • Collaborating with team members to resolve issues related to product quality, customer satisfaction, or employee performance.
  • Providing coaching sessions to improve communication skills among team members.

Requirements

  • A degree in a relevant field is required.
  • 1-6 years of experience in the industry, with expertise in KPI analysis, OJT, TNA, and TNI.

We Offer

A dynamic work environment with opportunities for growth and development.



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