Mobile Device Management Professional

3 days ago

Dombivli, Maharashtra, India beBeeMobile Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Application Support Specialist

About the Role:

The primary responsibility of the Application Support Specialist is to develop, implement and maintain a robust Mobile Device Management (MDM) system. This includes establishing a secure and efficient mobile device management environment using Microsoft Intune.

Key Responsibilities:

  • Establish MDM Environment: Develop and implement security policies covering encryption, password protocols, permitted applications, remote wipe, and secure connectivity to internal resources.
  • Configure Integration: Configure integration with internal Entra applications and tools, establishing secure authentication and authorization for mobile users.
  • Provide Support and Training: Provide support and training resources for end users and IT staff, including onboarding assistance, troubleshooting guides, and escalation procedures.
  • Maintain Ongoing Oversight: Maintain ongoing oversight of the MDM environment, regularly updating policies and monitoring compliance, device health, and security threats.
  • Architect and Configure VPN Solution: Architect and configure a mobile-based Android VPN solution to access applications not accessible via public cloud.
  • Provide Tier 2/3 Level Support: Provide Tier 2/3 level support for ticket escalated for Mobile Device Management (MDM) enrolment/management/imaging issues escalated from front-line IT teams and other internal IT resources for Hypercare period.
  • Support Transition: Support transition of ownership and management of Intune Endpoint platform to new provider, recipient, or staff.

Requirements:

The ideal candidate will have experience in mobile device management, Microsoft Intune, and security policies. Strong analytical and problem-solving skills are essential for this role.

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