Sport and Fitness Team Lead

1 week ago


Mumbai, Maharashtra, India Decathlon Full time

About Us


Decathlon is a leading international sporting goods retailer with a passion for empowering people to do sports.



About the Role

We are looking for an experienced and passionate Sport and Fitness Team Lead to join our team at Decathlon



Job Description

Sport and Fitness Team Lead Job Summary

The successful candidate will be responsible for ensuring all customers leave our stores satisfied, by delivering a 5-star shopping experience across channels.



Main Responsibilities:

  • To greet, smile, and engage with customers to understand their needs.
  • To utilize an omnichannel medium to sell products and services that fulfill customers' needs.
  • To assist customers in expanding their choices through digital channels when they are in-store.
  • To ensure you are up-to-date with Decathlon's products, services, and offers across all channels.
  • To guarantee customer and teammates' safety in-store, with products, stock storage, and data protection.
  • To forecast your business according to seasonality/trend and ensure appropriate stock levels.
  • To set up an experiential layout with strong visual merchandising strategies to increase your business.
  • To master the tools needed to give your users the best-in-class offer, display, and availability.


Business Development:

You will be in charge of your sport and work towards ensuring the growth of your sport and its market share.



Social Impact:

You will affiliate with the right partners who can help your customers practice their sport through events, workshops, and playgrounds.



Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Possesses strong leadership and motivation skills.
  • Able to adapt to changing priorities and deadlines.
  • Familiarity with retail operations and sales processes.
  • Experience working in a customer-facing role.


Benefits:

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.



Estimated Salary:

$60,000 - $80,000 per year.



Location:

Varying locations.



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