Operational Process Enhancement Professional

3 days ago

Palakkad, Kerala, India beBeeAnalytical Full time ₹ 80,00,000 - ₹ 1,10,00,000
Business Operations Specialist

We are seeking a detail-oriented professional to drive operational excellence, ensure data accuracy, and provide critical insights to support our business functions.

Key Responsibilities:

  • Pipeline Management:
    • Conduct regular hygiene checks on pipeline data to guarantee accuracy, completeness, and consistency.
    • Maintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline data.
  • Marketing Management:
    • Lead and coordinate marketing initiatives for both software and partnerships functions.
    • Work on required documentation as well as data base management for campaigns.
  • Reporting & Analysis:
    • Prepare and deliver accurate daily, weekly, and monthly reports without any misses, ensuring timely distribution to relevant stakeholders.
    • Develop and present multi-dimensional performance review templates and views for various functions to key management personnel monthly.
    • Ensure timely preparation and delivery of board decks on a periodic basis.
  • Operational Efficiency & Process Improvement:
    • Identify bottlenecks and inefficiencies in current workflows across all functions.
    • Design and implement highly effective and streamlined processes to optimize operational efficiency.
    • Reduce administrative tasks by identifying opportunities for process automation and actively working on their implementation.
  • Inside sales & Lead generation activities :
    • Manage lead funnel with various lead generation avenues and track weekly to share timely recommendations.
    • Lead outreach and set up key meetings for team members.
  • Coordination & alignment with HQ:
    • Work as bridge between business functions and HQ to coordinate and align on various scheduled as well as ad-hoc reports, initiatives.

Qualifications:

  • 3-4 years of experience in an MIS, Inside Sales Operations, or Sales Operations role.
  • Proficient in data analysis tools (e.g., Excel, SQL, BI tools like Tableau/Power BI).
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Proven track record of designing and optimizing operational processes.
  • Meticulous attention to detail and a commitment to data accuracy.
  • Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences.
  • Demonstrated ability to manage multiple projects simultaneously and deliver on deadlines.
  • Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.

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