Career Development Associate

2 days ago


Anantapur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title

We are seeking a highly skilled Career Development Associate to handle both voice and non-voice customer interactions. This role requires a professional with strong communication skills, patience, and problem-solving abilities.

  • Key Responsibilities:
  • Provide clear, accurate, and timely information regarding products and services in English.
  • Assist customers in troubleshooting problems and guiding them through solutions over the phone.
  • Maintain a high level of service excellence on all calls.
  • Handle customer support requests via email, live chat, and other digital channels, ensuring prompt and accurate responses.
  • Maintain thorough documentation of customer interactions and resolutions in English.
  • Collaborate with other departments (e.g., technical, sales, or billing teams) to address complex customer issues.
  • Effectively resolve customer issues in a timely and professional manner, ensuring customer satisfaction.
  • Identify recurring issues and collaborate with the appropriate teams to suggest improvements.
  • Manage multiple customer inquiries simultaneously across voice and non-voice channels without compromising the quality of service.
  • Maintain key performance metrics such as response time, resolution time, customer satisfaction, and first call resolution.
  • Stay up to date with the company's products, services, and policies.
  • Provide accurate feedback to management on common customer issues or areas for improvement.

Requirements:

  • Language Proficiency:
  • Fluent in English (written and spoken), with the ability to communicate clearly and professionally in the language.
  • Experience:
  • Previous experience of 0-2 years in customer support or a related field is required.
  • Experience handling both voice and non-voice customer interactions (calls, chats, emails) is a plus.
  • Skills:
  • Strong communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work efficiently under pressure and in a fast-paced environment.
  • Ability to multitask and manage time effectively.
  • Empathy and patience when dealing with customer concerns.
  • Technical Skills:
  • Familiarity with customer support software (e.g., CRM, chat tools, etc.) is a plus.
  • Basic knowledge of troubleshooting and technical support is advantageous.


  • Anantapur, Andhra Pradesh, India beBeeManagementTrainee Full time ₹ 60,00,000 - ₹ 1,20,00,000

    We are seeking a Management Trainee to join our organization. The Management Trainee Program is a challenging, structured career development program designed for fresh graduates who possess strong potential to become High Value Specialists and future business leaders.The program aims to provide associates with a solid grounding in relevant industry knowledge...


  • Anantapur, Andhra Pradesh, India beBeeResumeWriter Full time ₹ 69,90,000 - ₹ 99,90,000

    Professional Resume Writer Job DescriptionWe are seeking a skilled resume writer to enable impacted employees to find fulfilling work as fast as possible.Key Responsibilities:Create professional resumes from scratch using participant-provided data and focus on highlighting the candidates' skills and experiencesSupport professionals in various phases of their...


  • Anantapur, Andhra Pradesh, India beBeeCommunications Full time ₹ 1,90,000 - ₹ 2,29,000

    Job Description:We are seeking detail-oriented and fast-learning team players for a Process Associate role.Key Responsibilities:Excellent written and verbal communication skillsBasic knowledge of MS Office toolsFreshers to 5 years of experience in any domainThe selected candidate will work on a full-time basis with minimum duration of employment.What We...


  • Anantapur, Andhra Pradesh, India beBeeCareer Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Title: Career Cloud EngineerWe are seeking a seasoned cloud engineer to join our team. The ideal candidate will have extensive experience in managing service delivery, practice building, and providing strategic advisory services.Key Responsibilities:Shape Offerings: Understand business requirements and develop value-driven solutions that meet client...


  • Anantapur, Andhra Pradesh, India beBeeDevelopment Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Business Development AssociateThe ideal candidate for this role will be responsible for driving business growth through lead generation and customer acquisition.Key Responsibilities:Maintain and grow a pipeline of potential customers through various channels including phone calls, social media, and emailsResearch and qualify leads to meet business...


  • Anantapur, Andhra Pradesh, India beBeeDevelopment Full time ₹ 5,00,000 - ₹ 10,00,000

    About the RoleThis is an exciting opportunity for recent graduates to embark on a career path in public relations, media, customer experience management, and creative services.The 6-month traineeship provides a comprehensive platform to develop skills and knowledge, with the possibility of securing a full-time role based on performance.During this period,...


  • Anantapur, Andhra Pradesh, India beBeeInsurance Full time ₹ 4,50,000 - ₹ 8,50,000

    Job Opportunity: Business Development AssociateRole Summary:We are seeking a highly skilled Business Development Associate to join our team. As a key member of the sales department, you will be responsible for driving business growth and developing strong relationships with clients.Key Responsibilities:Manage a sales pipeline by collaborating with the sales...


  • Anantapur, Andhra Pradesh, India beBeeCareer Full time ₹ 4,00,000 - ₹ 8,00,000

    Unlock Your Sales PotentialTransform how startups and businesses raise capital, empowering entrepreneurs to secure funding faster and more effectively. Our platform bridges the gap between ambitious startups and elite investors, making fundraising seamless and strategic.Gain in-demand skills in sales, communication, and outreach by working with a fast-paced...


  • Anantapur, Andhra Pradesh, India beBeeFinance Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Secure Your Career with a Mortgage Credit Associate RoleJob Description:As a Mortgage Credit Associate, you will play a pivotal role in credit management and financial analysis. You will be responsible for day-to-day tasks such as reviewing loan applications, analyzing financial data, and communicating with clients to provide tailored solutions.The ideal...


  • Anantapur, Andhra Pradesh, India beBeeImpact Full time ₹ 25,00,000 - ₹ 40,00,000

    About Us:We believe in shaping public opinion and creating a tangible impact on people's lives.Imagine being able to design, lead, and execute impactful campaigns that inspire thousands of students to pursue nation-building careers. You'll be responsible for building and scaling our fellowship and campus-led initiatives, ensuring seamless program...