IT Support Specialist: Portuguese Language Expertise
4 weeks ago
Job Summary: As a Technical Analyst (Portuguese) on the Service Desk team, you will be responsible for providing 1st Level IT support and escalating issues beyond scope to relevant L2 teams.
Key Responsibilities:
- Diagnose and resolve technical issues involving internet connectivity, email clients, Password Resets, Printers, and internal applications.
- Work with supporting applications like MFA, Oracle, and SAP.
Requirements: Working knowledge of Portuguese language and ability to communicate effectively with customers.
About Diebold Nixdorf: We are a leading provider of innovative technology solutions for the retail and banking industries.
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Hyderabad, Telangana, India Diebold Nixdorf Full timeJob DescriptionRole Overview: Technical Analyst (Portuguese) is a key member of the Service Desk team, responsible for delivering day-to-day IT support services via Phone/Chat/Self Service.Key Responsibilities:Diagnostics and resolution of technical issues, encompassing hardware and software problems, internet connectivity, email clients, password resets,...
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IT Support Specialist
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Hyderabad, Telangana, India Diebold Nixdorf Full timeJob SummaryTechnical IT Support Professional provides 1st level IT support and escalates issues to relevant teams. Key Responsibilities- Diagnose and resolve technical issues involving hardware and software.- Assist with internet connectivity, email clients, password resets, printers, and internal applications.- Support applications like MFA Oracle and SAP.-...
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