
Digital Asset Lifecycle Manager
3 days ago
The Software Asset Management Specialist will be responsible for managing the entire lifecycle of software assets, from procurement to contract renewal and vendor coordination.
- This role requires strong collaboration with IT, procurement, legal, and desktop support teams to ensure software usage aligns with contractual, financial, and regulatory requirements.
Key Responsibilities:
- Software request and license management
- Validate license availability and assign licenses through vendor portals
- Initiate license harvesting or procurement when required
- Maintain accurate records of license assignments, usage, and compliance
- Track contract expirations and coordinate with legal and procurement for contract reviews and renewals
- Ensure Ariba contracts are active and published before PR/PO creation
- Maintain documentation in Ariba and Remedy for audit readiness
- Create and manage Purchase Requisitions (PRs) and POs in SAP
- Collaborate with the Center of Excellence (COE) for PR processing
- Ensure all approvals are documented
- Track PO status and update stakeholders accordingly
- Use shared mailboxes for all vendor interactions
- Ensure all communications are tagged to relevant Remedy tickets
- Coordinate with vendors for quotes, license keys, and order confirmations
- Coordinate with desktop engineering and local IT for software packaging and deployment
- Track deployment status and update Remedy tickets
- Manage add-ons and plugin deployments via Intune and Microsoft Entra
- Conduct regular license usage reviews and reclaim unused licenses
- Ensure all actions are documented for audit and compliance
- Support internal and vendor audits by providing accurate license data
- Maintain and update SAM dashboards for renewals and compliance tracking
- Export and format data from Remedy for dashboard imports
- Use dashboards for team coordination and audit visibility
- Bachelor's degree in IT, Business, or related field
- 3–6 years of experience in Software Asset Management or IT Procurement
- Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center
- Strong understanding of software licensing models and compliance
- Experience with vendor portals and contract management systems
- Excellent documentation, communication, and stakeholder management skills
- Ability to work independently and collaboratively in a global team environment
- Preferred Qualifications:
- ITIL Foundation or SAM certification (e.g., CSAM, ITAM)
- Experience with Intune, Microsoft Entra, and Azure Cost Management
- Familiarity with audit processes and legal contract review
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