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3 days ago
We are seeking a skilled Transaction Risk Management professional to join our team in Bangalore. The ideal candidate will have experience in the ecommerce payments space, previous trust and safety experience, and ability to succeed in a customer-driven workplace.
The role involves researching and evaluating facts surrounding seller transactions, taking appropriate action based on established standard operation procedure and tools, documenting actions by providing detailed annotations, communicating with external customers via phone or email during the investigation process, and understanding performance metrics to create analysis for driving business goals.
Required Skills and Qualifications- Education: Graduate in any discipline.
- Work Experience: 0 to 1 years.
- Excellent communication skills (written and spoken) in English language.
- Ability to handle and interpret large sets of data.
- Demonstrated ability to work in a dynamic environment.
- Research and evaluate facts surrounding seller transactions.
- Take appropriate action on investigated transactions based on established SOPs and tools.
- Document actions by providing detailed annotations.
- Communicate with external customers via phone or email during the investigation process.
- Understand performance metrics to create analysis for driving business goals.
This role requires strong analytical and problem-solving skills, attention to detail, and ability to work independently in an efficient manner.
If you are a motivated and detail-oriented individual with a passion for risk management, we encourage you to apply for this exciting opportunity.
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