Digital Transformation System Operations Specialist

4 days ago

Tiruchi, Tamil Nadu, India beBeeSystem Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

About us:

We enable next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. We combine industry proficiency with advanced digital capabilities to help businesses accelerate change with speed, scale, and purpose. This results in future-ready solutions that enhance agility, resilience, and customer experience.

Our diverse team of 12,000 professionals drives innovation while building a culture that is inclusive, learning-oriented, and focused on sustainability and long-term value creation. We transform enterprises and communities, earning our reputation as a trusted partner and one of the best places to work.

The System Operations Coordinator plays a crucial role in overseeing the daily operations and support of production systems. This ensures system reliability, availability, and performance. Key responsibilities include managing the release process, coordinating with architects, and ensuring seamless integration and deployment of new features and updates.

Key Responsibilities:

  • Monitor production systems to identify issues and implement corrective actions to ensure system stability and performance.
  • Collaborate with IT teams and stakeholders to resolve production incidents promptly.
  • Maintain documentation of production issues, solutions, and best practices.
  • Conduct root cause analysis of recurring issues and implement permanent fixes.
  • Develop and maintain release schedules for all production systems.
  • Coordinate with development, QA, and operations teams to ensure successful deployments.
  • Ensure all releases are thoroughly tested and compliant with company policies and standards.
  • Manage and document the release process, including change management and version control.
  • Work closely with architects to understand system design, architecture, and integration points.
  • Provide input on production environment requirements and constraints during the design and planning phases.
  • Assist in the implementation of architectural changes and optimizations to improve system performance and scalability.
  • Identify opportunities for process improvements and automation in production support and release management.
  • Implement best practices and industry standards to enhance system reliability and efficiency.
  • Stay updated with the latest technologies and trends in production support and release management.

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