Digital Operations Expert

2 days ago

Rajkot, Gujarat, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 8,00,000
IT Support Specialist

About the Role

We are seeking a proactive and resourceful IT Support Specialist to support our IT, website, and digital operations. This role is ideal for a detail-oriented professional who enjoys problem-solving, improving systems, and managing digital platforms.

Key Responsibilities:

• Provide remote technical support for IT-related issues, file sharing and troubleshooting

• Provide expert advice to management on IT, data storage, payroll software and email organization.

• Streamline email management, cloud storage, data organization, and software license tracking.

• Ensure data security through antivirus, firewall systems, and safe IT practices.

• Manage and update the company website (Wix platform) regularly.

• Create and maintain an Excel-based career tracking sheet and organize resumes received via the website.

• Maintain and update the company profile with latest news and project content.

• Review and implement OneDrive file organization across the team; perform monthly staff OneDrive checks and submit weekly reports.

• Present website updates for marketing review and publish quarterly project content on the website.

Requirements:

• Proven experience in IT support, cloud storage, and website management.

• Familiarity with Wix, Office 365, OneDrive, and Google Workspace.

• Knowledge of general cybersecurity best practices.

• Strong organizational skills and attention to detail.

• Ability to work independently and deliver within deadlines.

• Tamil-speaking.

Benefits:

• Flexible working hours, with weekly reporting requirements.

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