Remote Patient Services Coordinator

2 days ago


Dombivli, Maharashtra, India beBeePatient Full time ₹ 40,00,000 - ₹ 60,00,000

We are seeking a highly organized and articulate Patient Service Specialist to manage day-to-day operations of the front office and provide essential administrative and patient support.

This is a full-time, remote position that requires the right individual to effectively coordinate with the billing team on insurance verification, billing, and session authorizations.

Key Responsibilities include:

  • Financial & Administrative Support: Collaborate with the billing team on financial management, insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent (preferably American or British).
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
Benefits:

This role offers a chance to work remotely and make a difference in patient care. If you possess excellent organizational skills and strong communication abilities, this could be the perfect opportunity for you.



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