Senior Advanced Services Developer

3 weeks ago


Mumbai, Maharashtra, India Oracle Full time

Job Summary:

As a member of the Support organization at Oracle, your role as a Senior Advanced Services Engineer will focus on delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.

This involves resolving post-sales inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.

You will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.


Key Responsibilities:
  • 7+ years of experience in Oracle Database Administration
  • Available to work in 24X7 capability
  • Strong Performance tuning skills – Query level tuning / DB tuning / Memory level tuning
  • Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery, etc.
  • Strong DBA skills and relevant working experience with Oracle Database 11g and 12c
  • Experience implementing high availability features of Oracle Database

Career Level - IC3

As a Senior Systems Engineer, you will interface with the customer’s IT staff on a regular basis. Either at the client’s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products.

You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.


Requirements:
  • 7+ years of experience in Oracle DBA
  • Available to work in 24X7 capability
  • Strong Performance tuning skills – Query level tuning / DB tuning / Memory level tuning
  • Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery, etc.
  • Strong DBA skills and relevant working experience with Oracle Database 11g and 12c
  • Experience implementing high availability features of Oracle Database


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