
Technical Network Infrastructure Lead
9 hours ago
This is a high-performing role that leads a team of network engineers responsible for real-time monitoring and operational support of the hybrid network infrastructure.
Key Responsibilities:- Provides technical guidance on complex networking issues, including routing, switching, SD-WAN, firewalls, and load balancers.
- Maintains network infrastructure in real-time, detects and resolves incidents promptly, and leads incident response efforts.
- Leads, mentors, and develops a team of NOC engineers to ensure continuous coverage and operational excellence.
- Coordinates with vendors and stakeholders to manage SLAs, ticket progress, and communicates during major incidents.
- Drives automation and process improvement initiatives to reduce manual effort and enhance operational maturity.
- 10+ years of experience in network operations, with at least 4 years in a leadership or managerial capacity.
- Strong understanding of networking protocols: BGP, EIGRP, MPLS, TCP/IP, FTP, Spanning Tree.
- Hands-on experience with Cisco routers/switches, SD-WAN platforms, and enterprise-grade firewalls.
- Proficiency in load balancing concepts and technologies (F5, Citrix).
- Experience with network monitoring tools (e.g., SolarWinds, Nagios, Splunk, or equivalent).
- Scripting skills in Python; familiarity with automation frameworks and AI/ML tools for network operations.
- Excellent communication, analytical thinking, and decision-making skills.
- Ability to lead under pressure and manage multiple priorities in a fast-paced environment.
- Bachelor's degree in computer science, Information Technology, or a related field, and/or equivalent military experience.
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Network Infrastructure Manager
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