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Enterprise Solutions Specialist
3 weeks ago
The successful candidate will be responsible for aiding the consulting team in various phases of projects, including problem definition, effort estimation, diagnosis, solution generation and design, and deployment.
You will explore alternative solutions to recommended ones based on research, literature surveys, public domain information, vendor evaluations, and create POCs. You will also create requirement specifications from business needs, define to-be-processes, and detailed functional designs based on requirements.
Key responsibilities include:
- Working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem-solving skills along with an ability to collaborate
- Ability to assess current processes, identify improvement areas, and suggest technology solutions
Required skills and qualifications include:
- Primary skills: Technology- Nice CXone Developer, Communication- IVR,CCT, Functional Testing- IVR Testing, Infrastructure-Contact Center- IVR Concepts
- Industry domain knowledge