Debt Recovery Professional
7 days ago
Job Description:
The Financial Collections Specialist will play a critical role in ensuring the timely and efficient collection of outstanding debts from customers. This includes negotiating payment plans, responding to customer inquiries, and conducting field visits to resolve customer complaints.
Responsibilities:
- Develop and implement effective debt recovery strategies to minimize losses and maximize recoveries.
- Negotiate payment plans and settlements with customers, ensuring that all agreements are documented and approved.
- Build strong relationships with customers to understand their financial situation and provide solutions to help them pay their debts.
- Collaborate with internal stakeholders to ensure seamless communication and coordination throughout the debt recovery process.
Requirements:
- 4+ years of experience in collections, preferably in the automotive or financial services industry.
- Proven track record of achieving collection targets and resolving customer complaints.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced and dynamic environment.
Work Environment:
The Financial Collections Specialist will work in a fast-paced and dynamic environment, interacting with customers, internal stakeholders, and external partners. The ideal candidate will possess excellent communication and negotiation skills, a strong work ethic, and the ability to adapt to changing priorities and deadlines.
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