
Senior Merchandise Manager
4 days ago
The ideal candidate will be a detail-oriented and proactive professional who can effectively manage store and vendor relations, customer communications, and product merchandising across various channels.
- Key Responsibilities:
- Store & Vendor Relations: Establish and maintain strong relationships with retail partners and vendors to ensure seamless coordination on orders, stock, and payments.
- Data Management: Update and track all vendor and customer orders, payments, and inventory on a daily basis.
- Website Management: Maintain product listings, add/remove ready-to-ship pieces, and ensure an engaging and consistent brand image online.
- Product Merchandising: Collaborate on line sheets, lookbooks, and product assortments in alignment with promotional campaigns.
- CRM & Customer Experience: Manage direct customer interactions through various channels, sharing updates and ensuring queries are resolved quickly.
- Brand Alignment: Work closely with marketing and design teams to ensure that product presentation reflects the aesthetic across all touchpoints.
A minimum of 2–4 years of experience in merchandising, fashion retail, or customer-facing roles with lifestyle/fashion brands.
- Essential Skills:
- Strong communication and relationship-building skills, especially with stores and vendors.
- Hands-on knowledge of digital tools like Shopify, Excel, and other platforms.
- Ability to balance operational efficiency with creativity and attention to detail.
- Education in Fashion Management, Merchandising, Marketing, or related fields preferred.
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