Ecommerce Product Manager

3 days ago


Mumbai, Maharashtra, India Zeno Health Full time
About the Role

We are seeking an experienced Ecommerce Product Manager to lead our growth and retention efforts, driving customer engagement and business success through cross-functional product management and program execution.

Job Description

This is a high-visibility full-stack role in a flat org with opportunities to directly work with and learn from seasoned leaders. You will be responsible for building cross-channel engagement products and journeys that keep our customers coming back to our app and stores to buy more.

You will drive the cross-functional GTM and program management of those products and journeys to ensure customer and business success. This includes telling quant and qual stories w.r.t. the engagement charter to the rest of the team for feedback, iteration, and improvement.

Key Responsibilities
  • Build and execute cross-channel engagement products and journeys to drive customer retention and growth.
  • Develop and manage cross-functional GTM and program plans to ensure successful product launches and ongoing program execution.
  • Analyze and report on key metrics to inform product decisions and drive business results.
Requirements

To succeed in this role, you will need:

  • At least 3 years of ecommerce engagement and retention experience, including at least 1 year in a product management role.
  • Strong hands-on work experience with engagement tools like Clevertap and WhatsApp for Business.
  • Strong discernment w.r.t. the effectiveness and persuadability of engagement copy and content.
Benefits

We offer a competitive compensation package with ESOPs and hybrid/remote friendly work arrangements. You will also have the opportunity to rotate into other pods after a year or so for a well-rounded PM experience.

About Zeno Health

Zeno Health is a durable business (7 years done, decades to go) that involves shifting consumer trust towards affordable generic medicines in a market where chronic diseases secure a consistent demand. We are committed to making a material difference to the lives of crores of Indians.

Compensation Package

The estimated salary range for this position is ₹30 LPA - ₹50 LPA based on your experience and qualifications. However, please note that this is an estimate and may vary based on various factors.



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