Drive Business Growth as a Customer Service Professional

2 days ago


Parola UL IN beBeeCustomer Full time ₹ 20,00,000 - ₹ 30,00,000
Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities:
  • Acquire new customers through effective communication and sales techniques
  • Call Jio Customers and explain the benefits of Jio's Recharges
  • Assist customers in completing their Jio Recharge transactions
  • Sell new Jio connections to prospective customers
  • Resolve customer queries within agreed timelines
  • Ensure a delightful customer experience by providing excellent service
  • Respond to all customers in an appropriate tone and language
  • Capture customer details and data relevant to the call or service
  • Learn about Jio's plans, products, and services to add value to the offering
Requirements:
  • Bachelor's degree or equivalent in a relevant field
  • Basic knowledge of reading and writing
  • Smartphone usage
  • Ability to speak local language
  • Sales and customer handling skills
  • Ability to learn quickly
  • Goal and result-oriented


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