
Drive Business Growth as a Customer Service Professional
2 days ago
We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by resolving customer inquiries and issues in a timely and professional manner.
Key Responsibilities:- Acquire new customers through effective communication and sales techniques
- Call Jio Customers and explain the benefits of Jio's Recharges
- Assist customers in completing their Jio Recharge transactions
- Sell new Jio connections to prospective customers
- Resolve customer queries within agreed timelines
- Ensure a delightful customer experience by providing excellent service
- Respond to all customers in an appropriate tone and language
- Capture customer details and data relevant to the call or service
- Learn about Jio's plans, products, and services to add value to the offering
- Bachelor's degree or equivalent in a relevant field
- Basic knowledge of reading and writing
- Smartphone usage
- Ability to speak local language
- Sales and customer handling skills
- Ability to learn quickly
- Goal and result-oriented
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