
Senior Operations Professional
1 day ago
We are seeking a highly skilled Process Executive to join our Retirement Solutions team.
The successful candidate will be responsible for Payroll Control and Pension Reconciliations, ensuring timely and accurate completion of tasks.
Key responsibilities include:
- Providing excellent pension reconciliation and payroll control service in line with Service Level Agreement (SLAs).
- Adhering to Standard Operating Procedures (SOP) and ensuring any possible changes to procedures are raised, discussed and agreed with management before implementation.
- Processing daily workload, keeping Subject Matter Expert (SME) and team members informed of progress throughout the day to ensure reporting and process deadlines are met.
- Liaising with other teams in Retirement Solutions when mismatches or technical issues occur.
To succeed in this role, you should have:
- A strong analytical mindset and attention to detail.
- Excellent communication and interpersonal skills to work effectively as part of a team.
- Ability to work under pressure and manage competing priorities.
- Proficiency in Microsoft Office applications, including Excel, Outlook, Teams, and Snipping Tool.
- Experience using internet banking to access and retrieve bank statement data.
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