Head of Strategic Operations

2 weeks ago

Coimbatore, Tamil Nadu, India beBeeStrategist Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

The Deputy Business Head serves as a strategic partner to the Business Head, supporting revenue growth, margin expansion, and operational excellence.

Key Responsibilities:
  1. Supports in developing and implementing the Annual Business Plan, monthly revenue forecasting, and expense management.
  2. Leads Profit and Loss reviews for specific channels or projects, providing analysis on cost drivers, budget adherence, and profitability.
  3. Achieves revenue targets across all segments, including social events, weddings, MICE, and strategic hotel partnerships.
  4. Implements event-level cost controls, proactively addressing financial variances.
  5. Oversees receivables tracking, coordinates with finance teams for timely collections, minimizes revenue leakage, and ensures reporting accuracy.
  6. Contributes to Operational Expense and Capital Expenditure planning by gathering operational input and aligning infrastructure requirements for seamless event execution.
Operational Excellence

Ensures events are executed to the highest standards of quality, consistency, and guest experience.

  1. Manages event planning logistics, from menu creation to vendor management and onsite coordination.
  2. Leads process improvement initiatives in supply chain, equipment management, and event delivery.
  3. Benchmarks operational performance against industry trends and recommends innovations to keep services competitive and cutting-edge.
Candidate Profile
  • Several years of progressive responsibility within large-scale banqueting/catering operations, including experience in P&L, sales, and team leadership.
  • Proven success in driving operational excellence, revenue growth, and customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret business data and implement solutions.
  • Excellent communicator, collaborative leader, and champion for brand values and service quality.
  • In-depth knowledge of industry regulations, market trends, and luxury F&B standards.

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