
Elite Service Director
3 days ago
Job Title: Elite Service Director
About Our Organization:
We cater to high-net-worth individuals, providing exceptional concierge services that set us apart in the luxury market.
Key Responsibilities:
- Spearhead daily concierge operations to guarantee consistent excellence and service delivery.
- Mentor a team of lifestyle professionals to uphold stringent service standards and handle client requests effectively.
- Foster meaningful relationships with clients to comprehend their lifestyle preferences and offer tailored solutions.
- Collaborate with premium vendors and partners to meet client demands promptly and efficiently.
- Manage escalations and resolve client concerns discreetly and professionally.
Qualifications:
- Bachelor's degree in Hospitality Management or Business Administration.
- Minimum 1-3 years of experience in luxury hospitality or client servicing.
- Possess leadership skills to lead high-performing teams and deliver white-glove service.
- Strong connections within the luxury space, offering access to exclusive experiences and services.
Benefits:
- Opportunities for career advancement and professional growth.
- A dynamic work environment with like-minded professionals.
- Continuous training and development programs.
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