Digital Content Experience Specialist
5 days ago
We are seeking a highly skilled Content Strategist to craft personalized digital experiences that provide clear, helpful, and inclusive solutions for our customers.
Key Responsibilities:- Develop human-centered content strategies that drive business outcomes.
- Use data to inform content decisions and influence customer behavior.
- Employ techniques such as personas, user flows, content audits, and wireframes to design content.
- Maintain end-to-end digital experiences that are accessible and compliant.
- Update content documents using CMS, design files, and other documentation tools.
- Bachelor's degree in English, Writing, Technical Writing, Journalism, Content Strategy, or Library Science preferred, or equivalent experience.
- Typically three to five years of relevant experience.
- Prior experience in the industry is highly valued.
- Deep proficiency with Figma.
- Effective presentation, verbal, and written communication skills.
- Expert understanding of content strategy principles and information architecture.
As an equal opportunities employer, we welcome applications from diverse candidates. If you require reasonable accommodations to participate in the job application or interview process, please let us know.
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