Community Experience Specialist

3 days ago

Kurnool, Andhra Pradesh, India beBeeCommunityManager Full time ₹ 8,00,000 - ₹ 12,00,000

Role Overview:

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We are seeking a highly skilled Community Manager to join our team. The successful candidate will play a key role in building and nurturing a vibrant, collaborative community.

Key Responsibilities include:

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  • Serve as the primary point of contact for members, ensuring all their needs are met in a timely manner.">
  • Address member inquiries and resolve issues quickly to maintain high satisfaction levels.">
  • Build and nurture strong relationships with members by actively understanding their requirements and feedback.">
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Other Key Responsibilities include:

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  • Conduct tours for potential clients, showcasing our facilities, amenities, and membership options.">
  • Lead the onboarding process for new members by providing orientation and helping them integrate smoothly into the community.">
  • Plan and organize networking events, workshops, and social gatherings to encourage collaboration.">
  • Foster an inclusive, positive, and supportive culture that celebrates diversity and engagement.">
  • Oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation.">
  • Ensure that our space remains clean, fully functional, and well-maintained at all times.">
  • Manage membership contracts, invoicing, and record-keeping to ensure smooth operations.">
  • Collaborate with our marketing team to design and execute campaigns that attract new members.">
  • Actively promote events, programs, and community updates through various communication channels.">
  • Support strategies aimed at boosting awareness, driving engagement, and improving member retention.">
  • Track and analyze data related to occupancy, space utilization, and member satisfaction to measure performance.">
  • Prepare detailed reports and share insights with management to support decision-making and operational improvements.">
  • Proactively identify and address member concerns with empathy and professionalism.">
  • Mediate conflicts and resolve disputes in a constructive manner to maintain a respectful and harmonious environment.">
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Requirements:

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  • Strong communication and interpersonal skills to build relationships with diverse members and create a welcoming community.">
  • Organizational skills to manage the operations and events of our space.">
  • Knowledge of industry trends, community management best practices, and facility management.">
  • Good communication and interpersonal skills, including spoken and written English.">
  • Ability to work independently and as part of a team in a fast-paced environment.">
  • Proactive mindset with ownership and responsibility for assigned work.">
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Benefits:

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  • Direct mentorship under our leadership.">
  • Competitive salary package.">
  • Networking opportunities through professional events and meetups.">
  • Generous leave policy (vacation, sick, and personal days).">
  • Career growth and professional development opportunities.">
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