Chief Engagement Officer

2 weeks ago


Tiruppur, Tamil Nadu, India beBeeCustomerRelationship Full time ₹ 20,00,000 - ₹ 25,00,000

About the Role

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We are seeking a skilled Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will play a key role in developing and implementing strategies to improve customer loyalty and retention.

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  • Key responsibilities include managing customer relationships, analyzing customer data to identify trends and opportunities, and developing strategies to improve customer loyalty and retention.
  • You will also oversee CRM project management and collaborate with sales and marketing teams to ensure effective solutions.
  • Additional responsibilities include ensuring interactions are data-driven and contributing to the company's overall customer retention and satisfaction goals.
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Requirements

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  • Required skills and qualifications include excellent analytical and communication skills, experience in market segmentation and customer relationship management, project management skills with the ability to plan, execute, and oversee CRM projects.
  • Other requirements include strong organizational skills and attention to detail, ability to work independently and remotely, experience with CRM software and systems, and a Bachelor's degree in Business, Marketing, or related field.
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