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Cybersecurity Strategist and Operations Manager

1 month ago

Mumbai, Maharashtra, India ConnectWise Full time

Job Summary:

We are seeking an experienced Cybersecurity Strategist and Operations Manager to join our team at ConnectWise.

About the Role:

The ideal candidate will be responsible for providing security solutions, project and process management, and partner satisfaction tracking.

This role works in partnership with the Security Services teams to provide architecture and roadmaps for incorporating infrastructure security devices.

Main Responsibilities:

  • Establishes operational plans for the Security team
  • Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
  • Provides support to the Security Services teams, with a high attention to detail
  • May require communication with ConnectWise leadership
  • Coordinates the delivery of security services among different program activities
  • Identifies and evaluates the security risks associated with program activities and takes appropriate action to control the risks
  • Assists in the creation and execution of security solutions strategies across partners, vertical diversification, and leadership initiatives including KPIs, project timelines, and resource requirements
  • Assists with cultivating social impact, social enterprise investments/relationships, and alignment with the organization's product development strategy
  • Engages key stakeholders through presentations, reports, and serves as a point of contact for the Sales Team within the Security Services team
  • Works closely with internal stakeholders to initiate, manage, and elevate relationships with potential and existing partners, especially marketing, programs, development, events, and communications departments
  • Enforces compliance and auditing of security policies and procedures

Requirements:

  • Ability to manage large projects and processes independently with limited supervision
  • Recognized expert in applicable work area
  • Ability to situationally adapt and understand new technology/processes as per business partner requirements
  • Professional presence suitable for interaction in meetings, in-person, or via email
  • Excellent presentation and communication skills
  • Ability to think critically with strong problem-solving skills
  • Excellent analytical and problem-solving skills
  • Strong understanding of the Managed Service Provider and Managed Security Service Provider industries
  • Strong knowledge of cybersecurity controls and frameworks
  • Ability to manage competing priorities while delivering accurate and timely deliverables

Preferred Qualifications:

  • Bachelor's degree in related field or equivalent business experience
  • 8+ years of relevant experience
  • Experience with Managed Threat Detection (MDR) and Security Information and Event Management (SIEM) solutions
  • Experience with Information Security and Data Privacy compliance such as GDPR, HIPAA, CMMC, etc.

Working Conditions:

Onsite/Hybrid/Remote depending on location

0-10% travel may be required

We offer a competitive salary range of $120,000 - $180,000 per year, commensurate with experience, based on the location in Tampa, FL, USA. The estimated annual salary includes additional benefits, bonuses, and other forms of compensation.