
Business Operations Specialist
23 hours ago
Job Description:
- We are seeking a seasoned Business Operations Specialist to manage the daily creation, approval, and processing of quotes and orders. This role requires ensuring timely and accurate data entry.
- The selected candidate will oversee the order-to-cash cycle, maintaining data integrity and compliance throughout the process.
- Key responsibilities include ensuring software licensing aligns with contractual entitlements, safeguarding revenue integrity.
- Maintenance and updating of the CRM system (e.g., Salesforce) is crucial in this role, requiring complete and accurate records.
- The Business Operations Specialist will act as a liaison with stakeholders across all levels to gather, document, analyze, and validate business processes and requirements.
- Analyze sales performance metrics and provide insights and recommendations for improved results.
- Support special projects, process improvements, and sales operations initiatives.
- Provide training and guidance to team members on tools, systems, and workflows.
- Collaborate with the sales team to achieve both individual and team goals.
Requirements:
- A minimum of 3 years of experience in sales operations, sales analysis, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce), Advanced Excel, and Microsoft Office Suite (PowerPoint, Word).
- Education: MBA/Master's degree in Economics, Finance, Organizational Management, Business Management, or related field.
- Strong analytical, organizational, and communication skills with the ability to work independently and prioritize effectively.
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