Support Specialist

3 days ago


Aurangabad, Maharashtra, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000

We are seeking a skilled Technical Support Engineer to provide technical assistance and resolve complex application issues.

The ideal candidate will have hands-on experience in Networking, CentOs Linux, Windows OS, and experience in Contact Center Technologies, Application Support, Telephony, XML scripting, Object Oriented Programming.

Key Responsibilities:
  • Resolve technical issues for customers worldwide.
  • Document and verify reported problems, troubleshooting and resolving issues using available tools, resources and documentation.
  • Log/report issues on CRM, providing effective communication to customers, peers and other teams.

This is an opportunity to work in a technical and fast-paced environment with flexibility to work hours outside of normal shift, weekends included.

Requirements:
  • Ability to work in a dynamic and fast-paced environment.
  • Flexibility to work non-traditional hours, including weekends.

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