
Solution Strategist
4 days ago
This is a key position responsible for demonstrating products to customers, on-site installation, and thorough understanding of customer requirements.
Responsibilities- Product demonstration and on-site installation of Caliber products.
- Ensure accurate understanding of customer needs and preferences.
- Support project kickoff, planning, execution, and quality control.
- Perform User Acceptance Testing (UAT), Site Acceptance Testing (SAT), Installation Qualification protocols, and document deviations.
- Provide training to end-users on Caliber products and maintain database integrity.
- Offer on-site support, handle customer inquiries, identify and reproduce reported issues remotely, and perform patch updates and maintenance.
- Configure interfaces, execute test scripts, assist in internal product validation, review outputs with customers, and prepare summary reports.
- Hands-on experience in pharmaceutical projects preferably with an instrumentation background.
- Excellent analytical and problem-solving skills.
- Ability to learn quickly and effectively collaborate with team members.
- Strong communication and interpersonal skills.
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Visionary Enterprise Solution Leader
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