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Service Excellence Operations Coordinator
1 week ago
The Service Excellence Operations Coordinator will play a key role in supporting the HR Shared Services team by gathering, analyzing, and interpreting data to improve service delivery across the organization. As a critical member of the team, you will be responsible for generating reports and insights that support decision-making, track performance metrics, and drive continuous improvement in service excellence.
Main Accountabilities
- Analyzing data and trends from multiple sources to generate accurate reports
- Designing and producing regular and ad-hoc reports on for stakeholders, including senior management and department heads.
Key Requirements
- Education: Bachelor's degree.
- Experience: 2+ years of relevant experience in Reporting, Data Analysis, or a similar role.
Desirable Skills and Qualifications
- Proficiency in using data visualization and reporting tools
Work Environment
This role is based in [Location] and will involve working collaboratively with various teams to achieve business objectives.
