Data Security Professional

1 week ago


Mumbai, Maharashtra, India beBeeTechnology Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Technical Support Specialist

The ideal candidate will be a seasoned professional with excellent communication skills, able to build rapport with clients worldwide and work efficiently under pressure.

  • Design, plan and implement our award-winning Data Security Platform in Enterprise Environments
  • Resolve customer issues through support tickets
  • Collaborate with Team Leads to meet SLA and customer requirements
  • Develop technical documents and articles for team and customer use
  • Deliver technical demonstrations to customers globally

Requirements:

  • B. Tech or MCA in relevant field
  • 2-4 years software customer service and support experience required
  • 2+ years performing administrative tasks in Windows based infrastructures
  • Microsoft Certification is a plus
  • PowerShell scripting knowledge preferred
  • Excellent interpersonal and verbal English communication skills
  • Experience working with a ticketing tool before
  • Experience delivering product presentations to clients
  • Highly motivated attitude, ability to work independently and as part of a team


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