Senior Vacation Planning Manager
3 weeks ago
About Us
GOGAGA HOLIDAYS PRIVATE LIMITED is a rapidly expanding holiday management company in India, specializing in creating unique travel experiences for our customers. With a strong commitment to excellence, we aim to deliver exceptional service and make every travel experience memorable.
Job Overview
We are seeking an experienced Senior Vacation Planning Manager to join our team at GOGAGA HOLIDAYS PRIVATE LIMITED in Hyderabad, Telangana, India. As the Senior Vacation Planning Manager, you will oversee all aspects of vacation planning, ensuring seamless execution of travel packages and services. This is a full-time position requiring 4 to 6 years of mid-level experience in the travel industry.
Requirements and Skills
- Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
- 4 to 6 years of mid-level experience in vacation planning management.
- Excellent knowledge of travel industry trends, products, and services.
- Strong negotiation and communication skills.
- Ability to build and maintain relationships with suppliers and vendors.
- Exceptional organizational and multitasking abilities.
- Attention to detail and ability to work under pressure.
- Proficient in travel management software and Microsoft Office Suite.
- Customer-oriented mindset and commitment to providing excellent service.
- Strong leadership and team management skills.
Responsibilities
- Oversight and management of all vacation planning aspects, including itinerary creation, transportation, accommodation, and activities.
- Collaboration with the sales team to understand customer preferences and requirements, and design tailored vacation packages.
- Negotiation and liaison with suppliers, including hotels, airlines, car rental companies, and tour operators, to ensure the best rates and availability for travel services.
- Compliance with travel regulations and standards, and staying up-to-date with industry trends and developments.
- Supervision of a team of travel consultants and coordinators, providing guidance, support, and performance feedback.
- Resolution of customer issues and complaints related to vacation planning, ensuring high levels of customer satisfaction.
- Monitoring and analysis of travel data and performance metrics, and identification of areas for improvement to optimize operational efficiency.
- Development and implementation of standard operating procedures and guidelines to streamline vacation planning.
- Management of travel budgets and financials, including cost control, profitability analysis, and expense reporting.
- Staying informed about destination attractions, events, and travel logistics to provide accurate and up-to-date information to customers.
Estimated Salary: ₹850,000 - ₹1,200,000 per annum
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