Senior Application Specialist

4 days ago


Ghaziabad, Uttar Pradesh, India beBeeSoftwareSupport Full time ₹ 9,00,000 - ₹ 13,00,000
Software Support Professional

We are looking for a detail-oriented Software Support Professional to provide technical assistance and support for software applications.

  • The ideal candidate should have prior experience in software development, strong analytical skills, and a willingness to learn and grow in a fast-paced environment.
Main Responsibilities
  • Provide technical support for software applications.
  • Analyze and resolve technical issues or escalate them as needed.
  • Document technical solutions and troubleshooting steps in a knowledge base.
  • Maintain accurate records of technical incidents and their resolutions.
  • Communicate effectively with stakeholders and internal teams.
Required Skills
  • 1–3 years of experience in software development or technical support.
  • Strong analytical skills – both problem-solving and decision-making.
  • Good communication skills – verbal and written.
  • Familiarity with SQL and database query writing for issue analysis.
  • Exposure to ITIL practices or service management workflows.
Nice to Have
  • Experience with .NET technologies or cloud-based applications.
  • Familiarity with payment systems or integration interfaces.
  • Understanding of agile methodologies or DevOps environments.


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