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1 week ago
We are seeking a highly organized and articulate professional to join our team as a Patient Service Specialist.
This role is ideal for individuals with a passion for healthcare administration and excellent communication skills.
Key Responsibilities:- Financial Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
- Scheduling Management: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
- Patient Care: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
- Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
- Communication Skills: Excellent verbal and written communication skills with a clear, neutral accent.
- Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
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