
Healthcare Journey Guide
1 week ago
Patient Experience Coordinator
About the Role:We are seeking a highly skilled Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for guiding patients on their treatment journey and coordinating with top hospitals in India.
Key Responsibilities:- Establish rapport with patients to understand their healthcare needs
- Counsel patients on choosing the right hospital and doctor
- Coordinate with hospitals and doctors for smooth appointment scheduling
- Maintain accurate patient records and ensure timely follow-ups
- 1-3 years of experience in healthcare, patient counseling, or hospital coordination
- Excellent communication skills in English and Hindi
- A patient-first attitude with empathy and problem-solving skills
- Familiarity with Excel/Google Sheets is an asset
- Work from home with flexibility and autonomy
- Be part of a fast-growing network of hospitals in India
- Make a meaningful impact on patients' lives
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