
Platform Reliability Specialist
5 days ago
We are looking for a skilled Observability Engineer to fill a critical position in our team.
- Experience in Observability and Monitoring initiatives as platform Engineer is essential.
- Troubleshoot platform issues and restore service by resolving customer-facing incidents promptly.
- Development and implementation of build release pipelines with accountability for managing deployment schedules, issues, risks, and impediments.
The ideal candidate will have hands-on experience with Tools and Technology preferred. A 4-year degree (Computer Science, Information Systems, or related field) and/or equivalent combination of education or work experience is required.
Responsibilities:
- Provide technical guidance in the diagnosis of issues arising in support of critical applications.
- Drive collaboration sessions among IT and business groups to facilitate optimal support and operation of relevant applications.
- Contribute to the design, implementation, and enhancement of critical applications.
- Perform proactive analysis and troubleshooting to predict and prevent production incidents.
- Define and contribute to monitoring capabilities for critical applications.
- Collaborate with key vendors on functional, performance, and capacity improvements.
- Design and build tools to automate support and monitoring functions.
- Ensure that all implementations of observability meet the requirements prescribed by IT Services through effective implementation or use of approved processes, methodologies, and deliverables.
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