Customer Support Expertise

22 hours ago


Kota, Rajasthan, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title: Customer Support Expertise

We are seeking a dedicated and detail-oriented customer support professional to join our team. In this role, you will be the primary point of contact for customers, ensuring a positive experience from their first interaction to their final delivery.

  • Respond promptly and professionally to customer inquiries via email and other communication channels.
  • Manage and resolve issues related to lost packages, damaged products, and incorrect orders.
  • Process and manage customer orders on our website platform, including handling returns, exchanges, and refunds.
  • Act as the main point of contact for shipping vendors and work with them to track down and resolve delivery issues efficiently.
  • Proactively identify and resolve potential issues before they escalate, ensuring a smooth and hassle-free customer experience.
  • Maintain clear, concise, and empathetic communication with customers at all times.
  • Accurately document all customer interactions and resolutions.

Key Qualifications:

  • Bachelor's degree
  • Proven experience 1-2 years working in ecommerce operations role
  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Ability to work independently and as part of a team
  • Fluent in written and spoken English

Benefits:

This is an excellent opportunity to grow your career in a dynamic and growing company.



  • Kota, Rajasthan, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 40,00,000

    Job OverviewThis is a full-time on-site role for a Customer Support Professional. The successful candidate will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and providing a positive customer experience.ResponsibilitiesInteracting with customers to address their inquiries and concernsProviding timely and...


  • Kota, Rajasthan, India beBeeProblemSolving Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Job Role: Customer Support AssociateWe are looking for a skilled professional to join our customer support team. As the first point of contact, you will be responsible for handling inbound queries, emails, and calls to resolve issues and provide accurate information.Key Responsibilities:Act as the first point of contact for influencers, brands, and users on...


  • Kota, Rajasthan, India beBeeSupport Full time ₹ 80,000 - ₹ 1,20,000

    Job DescriptionWe are seeking a highly motivated and detail-oriented intern to join our team as a customer support representative. In this role, you will be responsible for providing exceptional customer service via email, phone, and chat.You will work closely with cross-functional teams to streamline workflows and enhance efficiency. This is an excellent...


  • Kota, Rajasthan, India beBeeExpertise Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Opportunity: Oracle Subscription Management ExpertiseWe seek an experienced professional with in-depth knowledge of Order-to-Cash (O2C) and Revenue Management processes. Strong expertise in Oracle Fusion Subscription Management Cloud is required.Pivotal Responsibilities:Deliver expert-level guidance on O2C and Revenue Management optimization.Leverage...


  • Kota, Rajasthan, India beBeeCustomerService Full time ₹ 30,000

    Customer Service RoleWe are seeking an exceptional customer service professional to join our team.About the Role:This is a key opportunity for someone to utilize their communication skills in a dynamic environment.The ideal candidate will be adept at handling customer inquiries and resolving issues promptly.Collaboration with colleagues to achieve customer...


  • Kota, Rajasthan, India beBeeConsultant Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Microsoft Dynamics Consultant Job OpportunityPenta Consulting, a technology resource solutions provider, is seeking a skilled D365 POS Functional Consultant.The successful candidate will lead workshops to gather business requirements related to retail operations and POS systems.Configure and customize D365 Commerce POS modules to meet client...

  • Support Professional

    11 minutes ago


    Kota, Rajasthan, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Overview:We are seeking a dedicated Tech Support Specialist to provide exceptional customer service and technical support for our products. As the frontline representative, you will be responsible for assisting customers with technical issues related to software, hardware, and services.Main Responsibilities: Customer Interaction: Troubleshoot technical...


  • Kota, Rajasthan, India beBeeCommunication Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Overview\Respond to customer inquiries via international chat and voice processesKey Responsibilities:Deliver excellent English communication skills (spoken and written)Work a rotational shift schedule with 2 days off per weekBe based in PuneOpen to freshers and graduatesRequirements:Strong English language proficiencyAbility to work flexible...


  • Kota, Rajasthan, India beBeeTechnical Full time ₹ 62,16,000 - ₹ 81,28,000

    Job Summary">We are seeking a customer-focused and technically skilled professional to join our international support team. As a Customer Technical Support Executive, you will be responsible for resolving technical queries from global clients via phone, email, or chat.">Key Responsibilities:">">Provide technical troubleshooting over the phone for customers...


  • Kota, Rajasthan, India beBeeLogistics Full time ₹ 9,87,654 - ₹ 12,34,567

    Key Responsibilities:Coordinate customs clearance documentation to ensure accurate import progress.Confirm product details with Chinese teams, including part numbers, import purposes, and classification information.Support Ministry of Finance operations and government submissions to enhance project compliance and efficiency.Additional Tasks:Prepare and...