Chief Contact Center Solutions Architect

6 days ago

Ajmer, Rajasthan, India beBeeEngineer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Are you a technical expert looking for a challenging role that combines your passion for problem-solving and collaboration?

As a Cisco UCCE CVP Engineer, you will be responsible for designing and implementing scalable and resilient contact center solutions using the latest technologies. You will work closely with our team of experts to deliver high-quality solutions that meet the needs of our clients.

The ideal candidate will have strong technical skills in areas such as Cisco UCCE ICM Finesse CUIC PGs, SIP H323 QoS TCPIP, and ICM scripting VXML Java-JavaScript. Additionally, they will have excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

Responsibilities:
  • Design architecture analyze business requirements and design robust Cisco UCCE and CVP architectures
  • Implementation configuration lead or participate in the installation configuration and deployment of UCCE and CVP components
  • System integration integrate Cisco UCCE and CVP with third-party applications
  • Scripting application development develop update and troubleshoot CVP VXML applications and ICM scripts
  • Support troubleshooting provide tier-3 support for complex issues investigate root causes and resolve incidents

As a Cisco UCCE CVP Engineer, you will have the opportunity to work on a wide range of projects and contribute to the growth and success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.

If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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