Senior Oracle Cloud Infrastructure Specialist

4 weeks ago


Delhi, Delhi, India Syntax Full time
Job Summary

As a Senior Oracle Cloud Infrastructure Specialist at Syntax, you will play a critical role in supporting mission-critical workloads on Oracle Cloud Infrastructure (OCI) and onboarding new customers to OCI. You will work closely with Syntax and customers to provision and manage resources in OCI, ensuring seamless deployments and high availability.

Key Responsibilities
  • Lead the onboarding process to deliver proposed solutions and customer expectations
  • Work with Project Managers and customers to understand customer requirements, technical designs, and infrastructure builds
  • Adhere to technical standards and best practices for Syntax's OCI IaaS solutions
  • Draft architecture design diagrams, document onboarding runbooks, and create standard operating procedures
  • Understand and perform operations as per custom requirements
  • Work closely with Syntax teams to integrate Syntax solutions with OCI, including identity and access management, privileged access management, and logging
  • Responsible for using ticketing systems to track and address incoming client needs
  • Act as Level II escalation for Priority 1 issues related to OCI, participating in root cause analysis and corrective action processes
Requirements
  • Strong background and understanding of Oracle Cloud Infrastructure and technology
  • At least 6 years of relevant experience, preferably OCI certified
  • Comprehensive expert-level knowledge on OCI Native services like OCI DNS, Zones & Email Delivery
  • Experience in managing SaaS-based Database offerings like DBCS, ATP & ExaCS
  • Good knowledge of Microsoft AD, administering Domain Controllers, and configuring relay servers
  • Proven experience working in an OCI environment, including various architecture best practices
  • Experience with large-scale application and database migrations into OCI


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