Operations Director

7 days ago

Gurgaon, Haryana, India beBeeOperational Full time ₹ 16,00,000 - ₹ 20,80,000

Head of Operations Overview

This is a high-impact, hands-on leadership role where you will own operations end-to-end, build teams, define processes, and earn meaningful equity while helping scale the business. As Chief Operating Officer (COO), you will be responsible for managing all departments proactively, including hiring & people operations, finance & payroll, product operations, compliance, vendor management, and office operations.

The ideal candidate will have a strong banking background and be able to join immediately or with the shortest possible notice period. You will be the on-ground leader who creates discipline, builds operational rigor, and represents the company when the CEO is unavailable.

Key Responsibilities:

  • Own day-to-day operations across departments and ensure smooth execution.
  • Act as the company lead in CEO's absence, making decisions, running leadership meetings, and being accountable.
  • Build and enforce SOPs, playbooks, and incident management processes.
  • Recruit, mentor, and manage heads of functions; set OKRs and weekly/monthly operating rhythm.
  • Implement KPIs, dashboards, and cost controls; manage budgets and vendor contracts.
  • Lead compliance and banking relationships; validate bank / payment operations and controls.
  • Drive rapid hiring and onboarding, and solve high-impact operational issues and de-risk the business for growth/funding.

Requirements:

  • 4+ years of experience in banking operations, payments, or operations, with at least 2 years in a lead/managerial role.
  • Proven track record running or owning operations for multi-function teams.
  • Highly disciplined, process-oriented, and proactive, with a strong bias for action.
  • Comfortable being full-time, in-office.
  • Able to join immediately or with the shortest possible notice period.
  • Strong stakeholder and vendor management skills, experience with bank references / compliance, and experience with startups / early-stage companies.
  • Prior P&L ownership or experience working closely with finance teams.
  • Hands-on experience with ESOP programs or equity administration.
  • Prior relocation to Gurgaon or existing local network in NCR.

Benefits:

  • Meaningful ESOP grant and real ownership along with revenue share option.
  • Flexible performance bonuses & sign-on incentives for immediate joiners.
  • Relocation assistance for candidates willing to move to Gurugram.
  • Small, high-impact team with broad scope and fast decision making.

About Us:

We are a funded, early-stage company (25 people) operating from a coworking space in Udyog Vihar. We move fast, care deeply about processes, and want an owner-operator to run day-to-day operations and act as the company head in the CEO's absence.

Why Join Us:

This is a unique opportunity to join a fast-growing company and make a meaningful impact on its operations and growth. As COO, you will have the chance to build and shape the company's operations, drive rapid growth, and earn significant equity.

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