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Business Operations Manager

2 weeks ago


Bengaluru, Karnataka, India Cashfree Payments Full time
Company Overview
Cashfree Payments is a leading payment solutions provider in India, empowering businesses to accept and manage payments seamlessly. Our vision is to revolutionize the way India pays and gets paid.

Job Description
As a Senior Associate, you will play a critical role in driving business growth by streamlining terminal procurement processes, ensuring timely activation of accounts, and resolving merchant queries efficiently.

- Ensure seamless communication with merchants, banks, and internal stakeholders to resolve terminal procurement-related issues.
- Collaborate with cross-functional teams to implement process improvements, enhancing the overall customer experience.
- Analyze data to identify trends and areas for optimization, presenting findings to stakeholders for informed decision-making.

Required Skills and Qualifications
- 2-4 years of experience in banking operations or a related field, preferably with licensed payment aggregators.
- Excellent communication, interpersonal, and problem-solving skills, with the ability to build strong relationships with stakeholders.
- Proficiency in Google Sheets or Excel, with data analysis and presentation skills.

Benefits
- Opportunity to work with a pioneering fintech company, shaping the future of payments in India.
- Collaborative and dynamic work environment, fostering growth and learning opportunities.
- Competitive salary and benefits package, reflecting your value to the organization.

Others
- This role requires strong attention to detail, organizational skills, and the ability to multitask effectively.