Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Black And White Business Solutions Private Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service via email and chat channels.
Key Responsibilities
- Process customer inquiries in a timely and professional manner.
- Provide successful research and resolution to customer issues via email and chat.
- Maintain a positive and professional working relationship with peers, management, and support resources.
- Be nimble and flexible to serve in a multi-channel environment as per business requirements.
Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Knowledge of customer service principles and practices.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
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