
Business Process Lead
1 week ago
We are seeking an experienced and skilled Operations Manager to lead our post-sales operations team.
The successful candidate will be responsible for overseeing all operational functions, ensuring seamless service delivery across departments. They will also supervise and mentor a team of Team Leaders, Executives, and Associates.
This role involves coordinating closely with Sales, Tech, and Marketing teams, driving performance through structured planning and monitoring, and maintaining and enhancing operational dashboards and reports.
The ideal candidate will have at least 2 years of team management experience, hands-on experience with CRM tools, spreadsheets, and reporting dashboards, and a proven track record in data analytics, dashboarding, and process optimization.
Responsibilities- Owning and overseeing all post-sales operational functions
- Leading cross-functional coordination between Sales, Tech, and Marketing
- Supervising and mentoring a team of Team Leaders, Executives, and Associates
- Maintaining and enhancing operational dashboards and reports
- Minimum 2 years of team management experience
- Hands-on experience with CRM tools, spreadsheets, and reporting dashboards
- Proven track record in data analytics, dashboarding, and process optimization
- Company Sponsored Lunch
- Daily Meditation Session
- Learning, Development & Fun Activities every month
- Exciting Reward & Recognition Programs
- Paid Leaves and Sponsorship for Meditation Retreat
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