Xoriant Solutions RPA Support Engineer
4 weeks ago
Xoriant Solutions is seeking a highly skilled RPA Support Engineer to join our team. As a key member of our Robotics Process Automation platform team, you will be responsible for providing technical support and expertise to our clients.
Key Responsibilities- Provide technical support and troubleshooting for RPA-related issues
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain documentation for RPA processes and procedures
- Stay up-to-date with the latest RPA technologies and trends
- Participate in the development and implementation of new RPA projects
- 6-9 years of experience in an enterprise environment as a senior support engineer for enterprise software
- Experience in comprehensive issue handling and communication with clients and multiple stakeholders
- Excellent problem-solving and analytical skills
- Excellent in both spoken and written English communication skills
- Working knowledge of Windows server, database, and SQL query
- Experience communicating with different global teams to get things done
- Experience working in a team-oriented, collaborative environment
- Opportunity to work on a strategic robotic platform at Citi
- Get exposure to various business departments at Citi
- Build the experience of working in global development teams
- Build project management skills
- At least bachelor degree
- Major in computer science related
- 6 to 9 years of working experience in an enterprise environment as senior support engineer for enterprise software
- Experience in comprehensive issue handling and communication with clients and multiple stakeholders
- Excellent problem-solving and analytical skills
- Excellent in both spoken and written English communication skills
- Working knowledge of Windows server, database, and SQL query
- Experience communicating with different global teams to get things done
- Experience working in a team-oriented, collaborative environment
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