Xoriant Solutions RPA Support Engineer

4 weeks ago


Pune, India Xoriant Solutions Full time
About the Role

Xoriant Solutions is seeking a highly skilled RPA Support Engineer to join our team. As a key member of our Robotics Process Automation platform team, you will be responsible for providing technical support and expertise to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for RPA-related issues
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain documentation for RPA processes and procedures
  • Stay up-to-date with the latest RPA technologies and trends
  • Participate in the development and implementation of new RPA projects
Requirements
  • 6-9 years of experience in an enterprise environment as a senior support engineer for enterprise software
  • Experience in comprehensive issue handling and communication with clients and multiple stakeholders
  • Excellent problem-solving and analytical skills
  • Excellent in both spoken and written English communication skills
  • Working knowledge of Windows server, database, and SQL query
  • Experience communicating with different global teams to get things done
  • Experience working in a team-oriented, collaborative environment
What We Offer
  • Opportunity to work on a strategic robotic platform at Citi
  • Get exposure to various business departments at Citi
  • Build the experience of working in global development teams
  • Build project management skills
Education
  • At least bachelor degree
  • Major in computer science related
Skills
  • 6 to 9 years of working experience in an enterprise environment as senior support engineer for enterprise software
  • Experience in comprehensive issue handling and communication with clients and multiple stakeholders
  • Excellent problem-solving and analytical skills
  • Excellent in both spoken and written English communication skills
  • Working knowledge of Windows server, database, and SQL query
  • Experience communicating with different global teams to get things done
  • Experience working in a team-oriented, collaborative environment

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