User Experience Director

4 days ago


Bengaluru, Karnataka, India Nielsen Full time

**Job Summary**

We are seeking a seasoned User Experience Director to lead our product user-experience and design efforts at Nielsen. This strategic role requires a highly collaborative individual who thrives in a fast-paced environment, driving success across our Audience and Media Measurement products.

About the Role:

As a User Experience Director, you will lead our UX team to develop innovative solutions that meet client needs, leveraging qualitative data and feedback from various stakeholders. Your expertise in B2B SaaS product user experience and UI design will enable you to create customer-centric solutions that drive business outcomes.

Responsibilities:

  • Lead the development of user experience strategies and design principles for new product features and enhancements
  • Collaborate with cross-functional teams, including product management, engineering, and customer success, to ensure seamless execution of UX initiatives
  • Conduct usability testing and gather direct feedback from users to inform design decisions
  • Mentor and coach a team of designers, fostering a culture of innovation and excellence
  • Develop and maintain design systems and guidelines to ensure consistency across products
  • Leverage product engagement data to make informed UX decisions, utilizing tools like Pendo and Heap

Requirements:

  • 10+ years of experience in UX design, with 6+ years of leadership experience
  • Proven track record of leading user-experience for B2B products
  • Experience building product design, content, and customer research teams
  • Demonstrated portfolio showcasing results, processes, best-in-class user experience, and products
  • Excellent leadership, strategic, and analytical thinking, communication, problem-solving, influencing, and interpersonal skills

What We Offer:

Nielsen offers a competitive salary range of $180,000 - $220,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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