
Captive Customer Support Associate
1 day ago
Phone Banking Process
We are currently seeking an experienced Captive Unit Banking Officer to join our team. The ideal candidate will have a strong background in international BPO voice processes and excellent communication skills.
Key Responsibilities:
- Handle customer inquiries: Respond promptly to customer inquiries and provide support for phone banking services.
- Deliver exceptional customer service: Provide professional and courteous assistance to customers.
- Resolve customer issues efficiently: Address customer concerns in a timely and effective manner.
Required Skills and Qualifications:
- Education: Graduate degree required.
- Experience: Minimum of 2 years of experience in an international BPO voice process is essential.
- Skills: Excellent communication skills are necessary for success in this role.
Benefits:
- Salary: Competitive salary package available.
- Work Location: Noida, Pune.
- Work Schedule: 5 days working, with 2 rotational offs.
- Shift: US Shift.
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