IS Process Specialist for Large Motors and Generators
6 days ago
A compelling opportunity has arisen for an experienced IT service delivery specialist to join our team in India. As a process improvement expert, you will play a key role in defining, managing, and monitoring processes to meet requirements for Information Systems (IS) services.
Responsibilities:
- Describe and define IT processes/services including relationships, dependencies, and business value, and regularly maintain all service-related information within the service management tool.
- Prepare and maintain process documentation for system services and advise on the correct and effective use of the services.
- Ensure targets are met within established safety and quality procedures, correct malfunctions, and call on other experienced colleagues and external resources to ensure services are delivered proactively.
Requirements:
- A Bachelor's degree in Commerce or IT with certifications like CCNA & ITIL.
- 3-5 years of hands-on experience in IS Processes.
- Experience in system development, Process Improvement & Optimization.
- Fluent communication in English is mandatory.
About Us:
The Large Motors and Generators Division at ABB offers a comprehensive product portfolio of large AC motors and generators. We provide high efficiency, reliability, and availability across all major industries and applications.
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